Trailhead Solutions
Get Celebration Details unavailable in Pre-Arrival Guest Welcome
A prompt-template exercise cannot use the expected flow resource or its active version.
By Vishal Verma · Reviewed October 5, 2026
When this happens
A prompt-template exercise cannot use the expected flow resource or its active version.
What to check
The flow resource, flow activation, template version, or supported prompt-template setup may be incomplete.
Troubleshooting steps
- Confirm the selected exercise org contains the intended Get Celebration Details flow.
- Check the flow’s supported type, inputs, outputs, and activation according to the module.
- Use the resource picker to insert the correct flow output into Pre-Arrival Guest Welcome rather than typing an assumed merge expression.
- Save, preview, and activate the intended template version as required.
- Review agent action or template references if a later step still uses an older version.
Verify the result
A preview resolves the intended resource and the active configuration points to the correct version.
Based on a community learning issue discussed with Vishal. Guidance reviewed October 5, 2026; org setup, module instructions, and release versions can differ. These steps are checks to perform, not a claim that your org has been tested.